The EMC Smarts Next-Generation Network Service Architecture solution provides automated service management across all infrastructure domains. Our Next-Generation Network Service Architecture solution—highly scalable and rapidly deployable—leverages patented analysis and automation technology to help you operate more effectively as a service provider. Use cross-domain correlation of faults and performance issues within multiprotocol label switching (MPLS), virtual private network (VPN), Internet protocol (IP), voice over Internet protocol (VoIP), and optical networks for service assurance within next-generation networks and to measure the business impact of issues.
Key Benefits
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Fast mean time to repair — Discover, model, and correlate network, server, storage, and application data in real time to pinpoint root causes of performance issues.
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Visual diagnosis — Generate screen displays of network problems for easy diagnosis and proactive resolution of root cause problems.
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Alarm management — Improve productivity of maintenance personnel by filtering out false alarms so operators can immediately start to work on problem resolution.
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MPLS-based IP support — Gain unprecedented business impact insight into extended MPLS-based IP VPNs.
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Business continuance — Ensure ultra-high availability, exceptional speed, and optimal performance of distributed networks and service applications without down time.
- Advanced Network Management - EMC Advanced Network Management solutions automatically isolate and identify root-cause availability and performance faults in advanced and multi-domain networks, as well as protocols.
- End-to-End Service Management - EMC End-to-End Service Management solutions enable you to increase end-to-end service availability and performance by automating management from the perspective of service objectives and the user experience.
- IPTV and VoIP Service Management - EMC IPTV and VoIP Service Management solutions enable you to correlate infrastructure and application interdependencies, protocols and services, and automatically isolate service-impacting events to their root cause.
- Smarts Business Dashboard - EMC Smarts Business Dashboard accesses realtime analysis via a customizable, web-based user interface that features tight security, role-based privileges, and single sign-on.
- Smarts Business Impact Manager - EMC Smarts Business Impact Manager ensures availability of key business services by mapping business processes to the network and application resources that support them.
- Smarts IP Availability Manager - EMC Smarts IP Availability Manager enables realtime root-cause and impact analysis of Internet Protocol (IP) networks, improving your mean time to repair and maximizing IT availability.
- Smarts IP Performance Manager - EMC Smarts IP Performance Manager maximizes the business value derived from your information infrastructure by monitoring host and server resources to detect performance issues—then distilling this data into actionable information.
- Smarts MPLS Manager - EMC Smarts MPLS Manager is a multiprotocol label switching (MPLS) management solution that brings mission-critical availability and event management to your virtual private networks (VPNs) and Label Switched Path (LSP) networks.
- Smarts Network Protocol Manager - EMC Smarts Network Protocol Manager improves the availability of your IP network by locating and resolving issues caused by misconfigurations, software problems, and connectivity issues.
- Smarts VoIP Availability Manager - EMC Smarts VoIP Availability Manager isolates the root cause of VoIP service issues so that you can locate, prioritize, and resolve problems that affect the business and your users.
- Smarts VoIP Performance Manager - EMC Smarts VoIP Performance Manager delivers in-depth, real-time views into the performance of Voice over IP (VoIP) services and the telephony infrastructure on which they rely.
- Smarts VoIP Performance Reporter - Receive customized VoIP performance reports, so you can measure VoIP performance, better understand service levels and capacity requirements, and maximize use.


